Data Protection

Privacy Policy — Your information is secure

Tjbetbd is committed to protecting the privacy of your personal information. This policy outlines in detail how we collect, use, and safeguard your data.

Last updated: October 14, 2026. This privacy policy applies to all users of the tjbetbd platform.

1. Introduction

Welcome to the tjbetbd Privacy Policy. We take the privacy and protection of your personal information extremely seriously. This policy explains how we collect, process, store, and protect your data when you use the tjbetbd website, mobile application, or any of our other services.

By using the tjbetbd platform, you acknowledge and agree to the terms set out in this Privacy Policy. If you do not agree with this policy, please do not use our services. We recommend that you read and understand this policy in full.

We comply with international data protection standards and applicable laws in Bangladesh. If you have any questions or concerns about your privacy, please contact us. We believe in transparency and accountability, and are committed to earning your trust.

2. What Information We Collect

2.1 Personal Identification Information

When you create an account on tjbetbd, we collect the following personal information:

  • Full Name: Your legal name as it appears on your government-issued ID
  • Date of Birth: For age verification (18+ required)
  • Email address: For communication and account recovery
  • Mobile Number: OTP verification and security
  • Address: Residential address and country
  • Identity Documents: National ID card, passport, or driving license

2.2 Financial Information

For payment processing and withdrawals, we collect:

  • Bank account details (account number, IFSC code, bank name)
  • Mobile banking wallet number
  • Payment card details (last 4 digits, expiry date)
  • Transaction history and amounts

All financial data is encrypted and stored on secure servers. We never store your full card number or CVV. Payment processing is handled by trusted third-party providers that are PCI DSS compliant.

2.3 Technical & Usage Data

To improve your platform experience and ensure security, we automatically collect:

  • IP address and geographic location
  • Device type, operating system, and browser information
  • Login time, session duration, and activity
  • Betting history, preferences, and patterns
  • Cookies, pixel tags, and similar tracking technologies

3. How We Use Your Information

Tjbetbd uses your personal information for the following purposes:

3.1 Account Management

  • Creating, managing, and maintaining your account
  • Identity and age verification (KYC process)
  • Login and security verification
  • Password recovery and account support

3.2 Transaction Processing

  • Processing deposits, withdrawals, and bet settlements
  • Payment verification and fraud prevention
  • Managing bonuses and promotions
  • Storing transaction records and history

3.3 Service Improvement

  • Analyzing and improving user experience
  • New feature and product development
  • Customer support and issue resolution
  • Platform performance monitoring

3.4 Communication & Marketing

  • Sending important notifications and updates
  • Promotional offers and bonus information (subject to your consent)
  • Customized content and recommendations
  • Surveys and feedback requests

3.5 Legal and Security

  • Preventing fraud, money laundering, and illegal activities
  • Complying with regulatory and legal obligations
  • Dispute resolution and legal proceedings
  • Enforcing responsible gaming policies

4. Data Sharing & Disclosure

Tjbetbd does not sell your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who work on our behalf:

  • Payment processors and banking partners
  • Identity verification services
  • Cloud hosting and data storage providers
  • Customer support platform
  • Marketing and analytics tools

All these partners are bound by strict confidentiality agreements and may only use your information for specified purposes.

4.2 Legal Requirements

We may disclose your information if:

  • To comply with laws, regulations, or court orders
  • Government authorities or law enforcement agencies request it
  • To protect our rights, property, or security
  • Required to investigate fraud or illegal activities

4.3 Business Transfers

If tjbetbd is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. You will be notified before any such change takes place.

5. Cookies and Tracking Technologies

Tjbetbd uses cookies and similar technologies to enhance your browsing experience and analyze platform usage.

5.1 Types of Cookies

Cookie Types Purpose Duration
Essential Cookies Site functionality, login sessions, and security Session / 1 year
Performance Cookies Site performance monitoring and improvement 1 year
Functional Cookies Saving user preferences and settings 1 year
Marketing Cookies Targeted advertising and promotions 6 months - 2 years

5.2 Cookie Controls

You can accept, reject, or delete cookies through your browser settings. Please note that disabling cookies may cause some site features to not work properly. We also use Google Analytics, Facebook Pixel, and other analytics tools.

6. Data Protection Measures

Tjbetbd applies industry-standard security measures to keep your personal information safe:

6.1 Technical Security

  • SSL/TLS Encryption: All data transmissions are protected with 256-bit encryption
  • Firewall: Advanced firewall and IP whitelisting
  • Data Encryption: Sensitive data encrypted at rest and in transit
  • Secure Servers: Hosted in ISO-certified data centers
  • DDoS Protection: Preventing Distributed Denial of Service (DDoS) attacks

6.2 Administrative Security

  • Restricted employee access (authorized personnel only)
  • Regular security audits and penetration testing
  • Privacy training for employees
  • Incident response and data breach management plan

6.3 Your Responsibilities

To keep your account secure:

  • Use a strong and unique password
  • Never share your password
  • Enable Two-Factor Authentication (2FA)
  • Report any suspicious activity immediately
  • Avoid logging in on public Wi-Fi

Please Note: tjbetbd will never ask for your password or OTP via email, phone, or SMS. If you receive a suspicious message, contact our official support team directly.

7. Your Privacy Rights

You have the following rights over your personal information:

7.1 Access & Portability

You have the right to know what information we hold about you and to receive a copy of it. You can download your data at any time from your account settings or by submitting a request to customer support.

7.2 Correction & Updates

If your information is incorrect or incomplete, you can update it from your account profile. For certain details (such as identity documents), you may need to complete a verification process through customer support.

7.3 Deletion

You may request the deletion of your account and personal data. Please note:

  • Certain information is required to be retained for a specified period to meet legal obligations
  • Your bet history and transaction records cannot be recovered after your account is deleted
  • Deletion may be delayed in cases of pending transactions or disputes

7.4 Opt-Out & Marketing

You can opt out of marketing communications at any time:

  • By clicking the "Unsubscribe" link at the bottom of any email
  • By updating your notification preferences in account settings
  • By submitting a request to customer support

Please note that even if you opt out, you will continue to receive important service-related notifications, such as security alerts and transaction confirmations.

7.5 Objection & Restriction

You may object to or restrict the processing of your data for specific purposes. We will review your request and honor it unless there is a legal obligation or legitimate business need that requires otherwise.

8. Data Retention Period

Tjbetbd retains your personal information for as long as:

  • Your account is active and required for service delivery
  • To meet legal, regulatory, or accounting requirements (typically 5–7 years)
  • Required for dispute resolution and contract enforcement
  • Required for fraud prevention and security purposes

For inactive accounts, if you have not logged in for 3 years, we will send you an email notification and inform you that the account may be archived or deleted. Some data may be retained for longer periods as required by law.

9. Children's Privacy

Tjbetbd is an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18. Age verification is mandatory during our registration process, and we conduct regular account reviews.

If we discover that data has been collected from a minor, we will immediately:

  • Permanently suspend and delete the account
  • Delete all collected personal information
  • Reverse any financial transactions
  • We will notify parents or guardians where necessary

If you suspect that a minor is using tjbetbd, please notify our support team immediately. Child protection is our highest priority.

10. Privacy Policy Changes

Tjbetbd reserves the right to update this Privacy Policy from time to time. Changes may reflect:

  • Legal and regulatory requirements
  • New products and services
  • Technical improvements
  • Changes to business practices

Change Notifications: If significant changes are made, we will notify you in the following ways:

  • Notifications to your registered email
  • Pop-up messages when logging in to the platform
  • Banner notice on the website

Continuing to use the platform after any changes have been made means you accept the updated Privacy Policy. We recommend reviewing this page regularly. The "Last Updated" date is shown at the top of this page.

11. Contact & Support

If you have any questions, concerns, or requests regarding your privacy or data protection, please get in touch with us:

Data Protection Officer (DPO):
Email: [email protected]
General support: [email protected]
Live Chat: Available 24/7 on the website and app
Response time: typically within 48 hours

We take all privacy-related requests seriously and aim to resolve them as quickly as possible. Your information should be in your control, and we respect that right.

Thank you for staying with tjbetbd and for trusting us. Your privacy is our commitment.

Note: This Privacy Policy has been translated into Bengali for your convenience. In the event of any conflict, the English version shall prevail. For legal matters, please contact our legal team.

Privacy Key Points

A quick overview of the most important points in the tjbetbd Privacy Policy.

Encrypted protection

All your personal and financial information is protected with 256-bit SSL encryption. Industry-standard security is applied to both data transmission and storage.

We do not sell your data

Tjbetbd never sells your personal information to third parties. We only share limited data with essential service providers, and they are bound by strict confidentiality agreements.

Your controls

You have the right to access, correct, download, or delete your data at any time. Manage your privacy preferences easily from your account settings.

KYC Verification

We apply identity verification (KYC) to protect your security and prevent fraud. This ensures that only you can access your account and funds.

Cookies Policy

We use cookies to enhance your browsing experience. You can manage or disable cookie settings at any time, though some site features may be affected.

Legal compliance

Tjbetbd complies with international data protection standards and applicable laws in Bangladesh. We believe in transparency and accountability, and conduct regular audits.

Your data is protected

Your privacy and security at tjbetbd are our top priority. Register safely and start betting on a platform you can trust.

বাংলা